The Printer status offline Windows 10 is a very common issue which is recently appearing on many Windows 10 OS based systems. This issue primarily attacks its users after a system update or OS update. It is mainly caused by the OS incompatibility problems, which are a very common thing to happen as we install a new version of the OS. Apart from that, this issue is also triggered by a misconfiguration of the settings. Many new users are unable to set their printer properly. This thing causes various types of issue and the printer status offline issue on Windows 10 is one of them.
However, all the causes of this issue are related to the software section of the Windows OS. That’s why they are quite easy to fix. Therefore, with proper technical information in this article, we will discuss all the possible reasons if your printer status is showing offline on your Windows 10 and try to solve them in the easiest way possible
Ways to Fix the “printer status offline Windows 10”
There are many solutions that you can apply to the printer status offline Windows 10 that you are facing now. But all of them works on different problematic sections of the printer. However, it is quite tough to pinpoint the particular segment which is causing this issue on your system and printer. That’s why you should apply all the solutions one by one and hope one of them satisfy your case.
But, before start applying any advanced solutions, reboot your system and printer once. This will eliminate all the small causes which might trigger these issues like improper settings and other software glitches.
After doing that, if your system still shows you a printer offline Windows 10, then there are some other methods that you should try:
- Hardware verification and troubleshooting them
The first thing that you should check after the reboot is the printer’s connection medium. If you have connected your printer with a wired connection. Then, verify the cable and its working properties. After that, check your printer’s functionality, where you have to go ahead and try to connect with another system in order to verify it.
Now, if you are using wireless connection medium like bluetooth or wifi then check their settings on your printer and system. While doing that, make sure that the printer you want to use is the default printer.
- Software troubleshooting
Now, if the Hardware section is functioning perfectly and still your printer keeps going offline Windows 10, then it’s time to check and troubleshoot the software section. In the Windows OS, there is an in-built error correction tool which is known as the Troubleshoot tool. It is able to fix almost every issue and error of Windows OS and things connected or related to it. And we will recommend you to use it. And if it fails to solve the issue, then the Troubleshoot tool will inform you about the problematic sections. It will help you in the problematic section hunting task.
After that Troubleshooting process, the next thing you should try is the Reinstall method.
To do that, open the Windows setting page, and click on the Device option. Now on the Devices page, you will get the Printers & Scanners option. Click on it and enter into its page. There you will find the Remove device option, click on it. A window will appear on your screen.
If your printer’s name is present there then remove it. Once you have done that, come back on the Printers & Scanners page and then tap on the Add a printer or scanner option. Now, you just need to follow the instructions provided on your screen in order to complete the process.
- Advanced Solution Section
If your printer and OS still showing the printer status offline issue, then move onto the Advanced solution section which is given below:
- Update/ Reinstall the printer drivers or the applications
The first thing that can cause this issue on your system and printers is the drivers and the printer application. If you are facing this issue after a major system update or OS version upgradation then there is a possibility that your printer is suffering from OS incompatibility problem. And that thing is creating this issue on your system. That’s why in order to solve it, you should update/reinstall your printer drivers. After that, check for the latest version of Printer Application which is available for your printer model and to do that visit the official website of the Printer manufacturer. To perform the driver or application update/reinstall process on your system follow the instructions
- First, launch the Windows Run Dialogue Box by pressing the Windows key and R key together.
- Now on that box, type control panel on it and hit the Enter key.
- On the Control Panel page, click on the Devices and Printers option. You will find it under the Hardware and Sound section.
- Then locate your printer and right-click on it. A context menu will appear where you have to select the Remove Device option
- And then, hit the OK button on the Confirmation Window
After doing that, go to the official website of the printer manufacturer and download the latest Printer application. While doing that, make sure that you are downloading the correct version of the application. This will help you to avoid future incompatibility issues. Now, once the downloading process gets completed. Install it and then, verify the issue.
- Check the Printer Status
In some situation, it has been found that the Printer Status Offline issue is occuring due to turn off printer status. This thing can be fixed with the help of Setting page and Use Offline option.
- To turn it on first, open the Control Panel by using the WinX menu. Press the Windows key + X simultaneously to launch the WinX menu. Now there you will get the Control Panel option. Click on it and launch its page.
- Now there you will get the Devices and Printers option under the Hardware and Sound section. Click on it in order to enter its page.
- There you have to find your printer’s name option and then right-click on it. A pop-menu will emerge on your screen. On the menu, click on the See what’s printing option. But if you didn’t get that option, then right-click on it and select the Set as default printer
- After clicking on that option a new window will arise. On that window. Click on the Printer option and expand it.
- Now, on that expand the menu you have click on the Pause Printing and User Printer Offline option one by one.
Once you complete those steps, the Status of your printer’s status should change and solve the issue.
- Restart the Printer Spooler Service
Apart from the permanent solutions, there is a good workaround for this issue. Some users are able to fix this issue temporarily by switching off the Printer Spooler service and then turning it on. There is a chance that this service is causing the Printer Status Offline issue on your system. That’s why you should give this workaround a try
- To begin this task, you have to enter into the Service page and to do that you will need the assistance of the Windows Run Dialog Box. To launch it press the Windows key + R together. Then on that box, type “services.msc” and hit the OK button
- The Service page will instantly appear on your screen. Now there you have to locate the Printer Spooler option and then double-clicks on it.
- A pop window will arise. There, click on the Stop option. That click will stop the Printer Spooler service.
- Now, wait for a few seconds and then hit the Start option. Once the service starts showing the running status again. Click on the OK button and close the page.
After that, verify the presence of Printer Status Offline Windows 10 and other issue related to it.
- Add a new port
Now if you are facing this error on a networked printer then there is a solution that can fix this issue on your system. In this solution, you just need to add another printer on your system, Many networked printer users have tried this method and got a positive result.
- To start this method, the first thing you need to open is the Run Dialogue Box by pressing the “Windows Key + R”.
- Now on the Run Dialogue Box type, control panel and hit the Enter Key
- Then on the Control Panel page, click on the Devices and Printers option and launch its page.
- After this, right click on your printer’s name and open-up the context menu.
- On that menu, you will find the Printer Properties option. Click on it
- Instantly a pop-window will appear on your screen. On that window tap on the Ports tab.
- Inside that tab, you have to click on the Add Port… button.
- Now, a new window will arise, There you need to select the Standard TCP/IP Port option and then hit the New Port option.
- That hit action will generate a wizard on your screen. On that wizard tap on the Next button
- Enter the IP address and Port Name of your printer and then tap on the Next button. If you don’t know the IP address of your printer then visit the official website of your printer manufacturer or open up your manual. You will get it there.
- The wizard will now take is time to set everything up and after it completed that, select the Standard TCP/IP option from that list once again and hit the Next button.
- Once you have done that, hit the Finish button and verify the issue.
Summing It Up
We hope our solutions and suggestions are helpful to you with the Printer Status Offline Windows 10. For more tech-related info, keep following our articles.