When the Discord application incurs any kind of errors, it can generate audio problems. According to a majority of customers, they can’t hear anything while carrying out voice-based communication on the Discord app. But, there are some who may face this issue with a few specific users.
If you are also using this app and feeling your Discord can’t hear anyone, it’s not an issue to ignore. Unless you resolve this error, you won’t be able to communicate with the other gamers through voice chats.
But, in order to troubleshoot this sound error in Discord, you will have to understand its reasons. Some experts suggest that this issue can occur if the audio settings are not configured properly for this VoIP application. Whereas, the reason could be not selecting your sound device as the default audio while operating Discord.
Also, there can be an outdated Discord application or a specific bug causing these audio errors.
Fortunately, you can apply a few technical hacks to resolve this problem and fix the audio issues in Discord. This article will focus on some troubleshooting methods to enable the users to hear properly on Discord apps.
Solutions to Consider When You Can’t Hear Anyone On Discord App
Many users come across this sound issue and they ask “why can’t I hear anyone on Discord application?”. So, when the solutions are presented to them, they tend to miss out the underlying causes.
Hence, if you are having a similar question, first, try to understand the causes of Discord audio error. Somehow, if the Discord’s audio settings are interrupted by any third-party software, you need to disable it. Also, turn off any antivirus program that can block the audio app and hence, Discord can’t hear anyone.
It doesn’t matter whatever the cause is which triggers this sound issue but, fixing the Discord audio is possible. So, let’s take a look at some of the best methods, which can enable you to hear on Discord again.
Fix 1- Make your Audio Device as Default Communication Option
In order to restore the audio features in Discord apps, it is necessary to set your sound device as the default one. However, you also have to ensure that it is selected as the default communication device as well. Now, the changes in the settings have to be made on Windows and not in the Discord application.
To apply this fix, open the Desktop on your Windows-based system and locate the sound icon at the right-bottom corner. Once, you right-click on it, choose the option of ‘Playback devices’.
This will display the Sound window along with tabs like ‘Playback’, ‘Recording’, ‘Sounds’, and ‘Communications’. So, hit the ‘Recording’ option and select your audio device (headphones or speaker), which isn’t working with Discord app.
Now, right-click on this audio device and choose ‘Set as Default Device’. After this, right-click on it once more and choose ‘Set as Default Communication Device’.
As this device is set as your default device, you will observe a green tick symbol next to it. In case it’s missing, right-click this audio device and hit the ‘Enable’ option. However, you have to apply the previous steps after this to set the sound device as a default communication device.
Fix 2- Enable ‘Use Legacy Audio Subsystem’ on Discord
Sometimes, turning on a special feature on your Discord application can resolve this sound error. This usually happens when your PC’s hardware can’t support the latest audio subsystem of Discord. Hence, a majority of users have selected the feature of Legacy Audio system for restoring the hearing abilities.
For applying this method, first, launch the Discord app and locate the gear icon or ‘User Settings’ beside your avatar. On the left window pane, find the tab for ‘Voice & Video’ and select it.
In its expanded settings on the right side, navigate to the ‘Use Legacy Audio Subsystem’ option. Here, you will see a toggle switch right next to this Discord app feature.
So, make sure to turn on the Legacy Audio subsystem for fixing the sound issue in Discord. If it displays a dialog window stating ‘Change Audio Subsystem’, hit the ‘Okay’ button.
Finally, exit the Discord app settings page by hitting the tab of ‘Esc’ on the top-right corner. Now, try to launch the Discord application and check whether you can hear anything.
Fix 3- Turn on the Feature of ‘Push to Talk’ and Configure it
You can apply this solution if you can’t hear anyone on Discord in the chat rooms while playing multiplayer games. It may prevent you from hearing others especially, due to interference from the background noises in microphones or speakers. Hence, if this is the reason blocking you from hearing anyone on Discord, apply this trick.
First, log in to your Discord account with proper username and password and click on ‘User’s Settings’ icon (gear symbol). Now, go to the ‘Voice and Video’ tab and tap on it.
Below the section of ‘Input Mode’ in the expanded view, locate the checkbox for ‘Push to Talk’. Make sure that the box is ticked and now proceed to the configuration process for ‘Push to Talk’.
For configuring this input mode feature, try to use the desktop version instead of the web version of Discord. The reason is that you won’t find the tab for ‘Keybinds’ if you launch Discord in its web version. However, if this is not possible at this moment, apply the previous steps and find ‘Shortcut’ below the ‘Input Mode’ section.
Next, you will have to hit the tab for ‘Edit Keybind’ and click on the ‘Add a Keybind’ button. After that, set the Action as ‘Push to Talk’ and press the ‘Record Keybind’ button beside it.
If you want to select any specific key and utilize as the toggle for ‘Push to Talk’, you can do that. Then save your changes by hitting the tab for ‘Stop Recording’.
Now, return to the ‘Settings’ page and view the extended settings for ‘Voice & Video’ option. Here, a new slider can be observed with the label ‘Push to Talk Release Delay’.
Try to set this toggle to a higher position to ensure that the background noise doesn’t block the audio device on Discord. If this method doesn’t work, move to the remaining fixes to troubleshoot Discord audio issue.
In case, none of the fixes discussed in this article work, you can try to restart the discord app. However, if the current software is incompatible with your OS, try to install another version of Discord. If you still observe that your Discord can’t hear anyone, it’s time to consult the professionals. Hence, you can contact with Discord technician and let them configure the audio settings to enable sound on Discord.